Normally for in-stock products, it will take 1-3 days to process the order after the order is placed.
If your order contains any pre-order item(s), we will wait until all of your items become available before we ship out the order. This is a way for us to ensure we are making less of a carbon footprint and allowing us to get all of the items to you at once. We understand the current experience isn't ideal and are actively working on a long-term solution to improve our AI forecasting model so you won’t even feel the lag!
Keeping this in mind, please double check the estimated shipping dates under each item that you’ve ordered. You can find this information in the Shipping Dates section on each item's page. This will let you know when your item is estimated to ship from our warehouse.
P.S. If your order somehow gets shipped separately and you'd like to initiate a return, please wait until your entire order arrives. The 14-day return begins once the second half of your order is delivered.